ServiceNow CMDB Automation: A New Way to Streamline Configuration Management

The foundation of ServiceNow CMDB is its position as a central repository for categorizing and analyzing configuration items (CIs) and their complex interactions throughout an organization's IT environment. This article delves into the heart of this technical marvel, namely the relationship between ServiceNow CMDB and automation. This integration is not merely an improvement but a deliberate shift toward a future in which IT setups are dynamically modified in real time rather than controlled.